lessons learned

Dear all,
we plan to introduce DOORS in or company for requirements management. I have used a previous version already in another company as a normal user, and it worked fine for me. I could use it right away, without much learning effort. But there were of course specialists in the background who prepared and managed the repository , users, scripts etc.
I want to ask you if you could share your experience here for new users, to give an idea what effort is needed at the beginning to set all up, what effort is needed for daily maintenance etc.
It would be very interesting for me, especially for the planning of time and resources.
thanks.
hron - Wed Feb 08 09:58:55 EST 2012

Re: lessons learned
sammyc - Wed Feb 08 10:10:08 EST 2012

If you have not ever set up a DOORS environment, I highly suggest you engage some real expertise to do this properly and efficiently. It is easy to install and start using but to get the proper state for multi-user, configuring specific views and complex attributes or tracing strategies, you need the type of help that will get this done based on best practices and lots of previous experience.

There are several companies who can help you do this besides IBM Rational services and are likely less expensive, but paying for this type of mentoring and knowledge transfer is not cheap. Be sure you ask for references from any company you inquire with - many follow this forum, like our company, who can provide this type of service.

Without the right start, you can find yourself in a hole quickly and wasting lots of time and resources.

Re: lessons learned
SystemAdmin - Wed Feb 08 13:24:21 EST 2012

sammyc - Wed Feb 08 10:10:08 EST 2012
If you have not ever set up a DOORS environment, I highly suggest you engage some real expertise to do this properly and efficiently. It is easy to install and start using but to get the proper state for multi-user, configuring specific views and complex attributes or tracing strategies, you need the type of help that will get this done based on best practices and lots of previous experience.

There are several companies who can help you do this besides IBM Rational services and are likely less expensive, but paying for this type of mentoring and knowledge transfer is not cheap. Be sure you ask for references from any company you inquire with - many follow this forum, like our company, who can provide this type of service.

Without the right start, you can find yourself in a hole quickly and wasting lots of time and resources.

I agree, buy in some expertise. You could attend a training course to help you get started, but trying to do this without experience is a recipe for disaster.

You need to consider the management of users, and access control policy. You need to consider how you will organize your links and link modules. You need to make sure that you have disaster recovery plans in place at the server. Even the decision of what information to put in and how to structure the modules is non-trivial.

It is very easy to set up DOORS and start using it, but as sammyc says, it is all too easy to find yourself in a hole. Many of us have seen these holes from the inside, and you really don't want to go there.

Re: lessons learned
hron - Thu Feb 09 02:54:32 EST 2012

SystemAdmin - Wed Feb 08 13:24:21 EST 2012
I agree, buy in some expertise. You could attend a training course to help you get started, but trying to do this without experience is a recipe for disaster.

You need to consider the management of users, and access control policy. You need to consider how you will organize your links and link modules. You need to make sure that you have disaster recovery plans in place at the server. Even the decision of what information to put in and how to structure the modules is non-trivial.

It is very easy to set up DOORS and start using it, but as sammyc says, it is all too easy to find yourself in a hole. Many of us have seen these holes from the inside, and you really don't want to go there.

thanks both of you for your suggestions. I see, there will be more than reading manuals. I was planning to take some courses, like IBMs base camp and DXL course, but now I understand that it is good to have some coaching onsite. I am in Germany, I will check what I can find here.
Thanks a lot

Re: lessons learned
sammyc - Thu Feb 09 09:09:08 EST 2012

hron - Thu Feb 09 02:54:32 EST 2012
thanks both of you for your suggestions. I see, there will be more than reading manuals. I was planning to take some courses, like IBMs base camp and DXL course, but now I understand that it is good to have some coaching onsite. I am in Germany, I will check what I can find here.
Thanks a lot

Being in Germany, you have one the best DOORS resource teams in the world, from the IBM Rational svcs group. I have worked with them personally in the past and they know how to do this right and not be engaged for months using a quickstart method in a few weeks.
Einar Karlsen - Hamburg - einar.karlsen@de.ibm.com - and there is another great resource in Munich that Einar can help locate. Let me know if you do not connect by email and I will provide he phone information by private msg.

Re: lessons learned
hron - Fri Feb 10 03:12:40 EST 2012

sammyc - Thu Feb 09 09:09:08 EST 2012
Being in Germany, you have one the best DOORS resource teams in the world, from the IBM Rational svcs group. I have worked with them personally in the past and they know how to do this right and not be engaged for months using a quickstart method in a few weeks.
Einar Karlsen - Hamburg - einar.karlsen@de.ibm.com - and there is another great resource in Munich that Einar can help locate. Let me know if you do not connect by email and I will provide he phone information by private msg.

thanks sammyc, I have sent him a mail. Since it is not so urgent for me I can wait for his answer.